Applies to the Cyber Jump app (com.madpoof.flappypoof) and cyberjump.kitsuiwebster.com accounts
The fastest way to delete your account is from inside Cyber Jump:
If you can no longer sign in or no longer have the game installed, send a deletion request from the email address associated with your account, with the subject "Delete my Cyber Jump account".
We process these requests within 30 days and confirm by email once the account is deleted. We may ask you to confirm ownership of the address before proceeding.
Deleting your account permanently erases:
This is immediate and permanent. Purchases, unlocked items and rank are lost and cannot be restored, including if you create a new account later.
| Data | Retention |
|---|---|
| In-app purchase records (transaction id, product, date, amount) | 10 years — accounting, tax and refund obligations |
| Anonymous, aggregated statistics | Kept indefinitely — contains no personal data |
| Encrypted backups | Up to 30 days, then overwritten — never used to restore a deleted account |
The purchase record is unlinked from any name, username or email address once your account is deleted, and no longer identifies you.
Questions about deletion or your data: poof@vcgrecordz.eu — see also our Privacy Policy.